Terms of Service & End User License Agreement
1. Agreement to Terms
By downloading, installing, or using Kairo ("the App"), you agree to be bound by these Terms of Service and End User License Agreement ("Agreement"). If you do not agree to these terms, do not install or use the App.
This Agreement is between you ("User," "you," or "your") and Entity Name ("Kairo," "we," "our," or "us"), the developer of the Kairo macOS application.
2. License Grant
Subject to your compliance with this Agreement, Kairo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Download and install one copy of the App on macOS devices you own or control
- Use the App solely for your personal or internal business purposes
This license does not include the right to:
- Copy, modify, adapt, translate, or create derivative works of the App
- Reverse engineer, disassemble, decompile, or attempt to extract the source code of the App
- Rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the App to any third party
- Remove, alter, or obscure any proprietary notices, labels, or markings on the App
- Use the App for any unlawful purpose or in violation of any applicable law or regulation
3. Ownership
The App, including all intellectual property rights therein, is and remains the exclusive property of Kairo and its licensors. This Agreement does not convey to you any ownership interest in or to the App, but only a limited right to use the App as set forth herein. All rights not expressly granted are reserved by Kairo.
Your meeting transcripts, audio recordings, notes, and AI-generated content created through your use of the App remain your property. Kairo does not claim any ownership over your content.
The App enables audio capture, transcription, and recording of conversations and meetings.
Recording laws vary significantly by jurisdiction. Many U.S. states, including but not limited to California, Illinois, Washington, Florida, Pennsylvania, Maryland, Connecticut, Michigan, Montana, Nevada, New Hampshire, and Oregon, require the consent of all parties to a conversation before it may be recorded ("all-party" or "two-party" consent states). Additional consent requirements apply internationally under laws including the EU General Data Protection Regulation (GDPR), the UK GDPR, and applicable laws in Canada, Australia, and other jurisdictions.
You are solely and exclusively responsible for:
- (a) Understanding and complying with all applicable recording, wiretapping, eavesdropping, and privacy laws in your jurisdiction and in the jurisdictions of all meeting participants
- (b) Notifying all meeting participants that the meeting is being recorded or transcribed before or at the start of any recording
- (c) Obtaining all legally required consents from all meeting participants before initiating any recording or transcription
- (d) Ensuring your use of the App does not violate any applicable law, regulation, or third-party rights
Kairo provides a software tool. Kairo does not monitor your recordings, does not obtain consent on your behalf, and bears no legal responsibility for your compliance with recording laws. Your use of the App for any recording that violates applicable law is entirely at your own risk and is a violation of this Agreement.
Kairo expressly disclaims any liability arising from your failure to comply with applicable recording consent laws.
For general guidance on recording consent laws and best practices for notifying meeting participants, see our Recording Consent Guide. This resource is informational only and does not constitute legal advice.
5. Third-Party AI Providers
The App supports integration with third-party AI providers, including but not limited to Anthropic (directly via API and via Claude CLI through an Anthropic Max subscription), OpenAI, Google, and xAI (collectively, "AI Providers"). When you configure the App to use a cloud-based AI Provider:
- Your transcript data and meeting content is transmitted directly from your device to the AI Provider's servers using your own API credentials
- That transmission is governed solely by the AI Provider's own terms of service, privacy policy, and data processing agreements — not by this Agreement or Kairo's Privacy Policy
- Kairo does not control, access, process, store, or take any responsibility for data transmitted to or processed by third-party AI Providers
- You are responsible for reviewing and complying with the terms of service of any AI Provider you choose to use
- Kairo makes no warranty regarding the availability, accuracy, or performance of any third-party AI Provider
If you choose to use Ollama or another local AI model, no transcript data leaves your device for AI processing.
5a. Live AI Chat Feature
The App includes an optional Live AI Chat feature ("Live Chat") that allows you to ask questions to your configured AI provider during an active meeting recording. Live Chat is disabled by default and requires explicit opt-in.
When Live Chat is enabled:
- Your typed questions and the current meeting transcript are transmitted to your configured AI provider each time you send a message
- This transmission occurs in real time and is subject to the same terms and conditions described in Section 5 above
- Cloud providers (Anthropic, OpenAI, Google, xAI, OpenRouter): your questions and transcript are transmitted to third-party servers governed by that provider's privacy policy
- Local provider (Ollama): all processing remains on your device; no data is transmitted externally
- Claude CLI: processing uses your Anthropic Max subscription and is subject to Anthropic's terms of service and privacy policy
Kairo does not store, log, intercept, or process your Live Chat messages. They are transmitted directly from your device to your AI provider using your API credentials.
You will be required to provide an affirmative acknowledgment before Live Chat can be activated for the first time. That acknowledgment is stored locally and does not alter the data flows described in this section.
6. Third-Party Integrations
The App may integrate with third-party services including Google Calendar, Apple Calendar, Notion, and Linear ("Third-Party Services"). Your use of Third-Party Services is subject to those services' own terms and privacy policies. Kairo is not responsible for the practices or policies of Third-Party Services.
Google Calendar integration requires OAuth authentication and is subject to Google's Terms of Service and Privacy Policy. Kairo accesses only the calendar data scopes necessary to display upcoming events and pre-populate meeting details within the App.
Any export of audio recordings is performed at your explicit direction and is subject to the terms and policies of the destination service or application you choose to use.
7. AI Output Disclaimer
AI-generated content produced by the App — including but not limited to meeting suggestions, summaries, transcriptions, and action items — is provided for informational and convenience purposes only.
AI output may be incomplete, inaccurate, misleading, or contextually wrong. No AI-generated output from the App constitutes legal, financial, medical, professional, or any other form of advice. You assume all risk associated with your reliance on AI-generated content. Kairo expressly disclaims any liability for decisions made or actions taken based on AI output produced by the App.
8. Acceptable Use
You agree not to use the App to:
- Record any conversation in violation of applicable law
- Intercept, monitor, or record communications without legally required consent
- Engage in surveillance, stalking, harassment, or invasion of privacy
- Violate any third party's privacy, intellectual property, or other rights
- Circumvent or violate the terms of service of any third-party platform or AI Provider
- Engage in any illegal or unauthorized purpose
Violation of this section constitutes a material breach of this Agreement and Kairo reserves the right to terminate your license immediately.
9. Auto-Updates
The App uses the Sparkle framework to deliver automatic software updates. By using the App, you consent to the automatic download and installation of updates. You may disable auto-updates in the App's settings. Kairo is not responsible for issues arising from your use of an outdated version of the App.
10. No Warranty
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KAIRO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
KAIRO DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KAIRO DOES NOT WARRANT THAT AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KAIRO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
- LOSS OF PROFITS, DATA, BUSINESS, GOODWILL, OR REVENUE
- DAMAGES ARISING FROM UNAUTHORIZED RECORDING OR PRIVACY VIOLATIONS RESULTING FROM YOUR USE OF THE APP
- DAMAGES ARISING FROM YOUR RELIANCE ON AI-GENERATED OUTPUT
- DAMAGES ARISING FROM THIRD-PARTY AI PROVIDER ACTIONS OR DATA HANDLING
IN ANY CASE, KAIRO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY U.S. DOLLARS ($50.00), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Kairo and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your use of the App
- Your violation of this Agreement
- Your violation of any applicable recording, privacy, or wiretapping law
- Your use of any third-party AI Provider or Third-Party Service
- Any content you record, transcribe, or generate using the App
13. Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of State, United States, without regard to its conflict of law provisions.
Any dispute arising out of or related to this Agreement shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration administered by AAA / JAMS under its applicable rules, with proceedings conducted in City, State. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.
14. Changes to This Agreement
Kairo reserves the right to modify this Agreement at any time. Material changes will be communicated via the App or the Kairo website. Continued use of the App after changes become effective constitutes your acceptance of the revised Agreement. The "Last Updated" date at the top of this Agreement reflects the most recent revision.
15. Termination
This license is effective until terminated. Your rights under this license will terminate automatically without notice from Kairo if you fail to comply with any term of this Agreement. Upon termination, you must cease all use of the App and destroy all copies in your possession.
16. Entire Agreement
This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Kairo with respect to the App and supersedes all prior or contemporaneous agreements, representations, or understandings.
17. Contact
For questions regarding this Agreement:
Entity Name
Email: [email protected]
Website: yourdomain.com
Kairo Notes is an independent software product. It is not affiliated with, endorsed by, or sponsored by Apple Inc., Anthropic, OpenAI, Google, xAI, Notion, or Linear.